Terms Of Service

It’s important that you review and understand these terms before using our platform and services. If you don’t agree to these terms, don’t accept them, make a platform account, or use our platform or services.

Only the terms on the right are legally binding. The terms on the left are not legally binding. They are only provided for your convenience. If you have questions about what the terms on the right mean, you should talk to a lawyer.

We might update these terms from time to time. We’ll let you know when we do. If you keep using the platform after we update the terms, that means you agree to the updated terms.

Always speak to a lawyer to make sure you understand and comply with these terms. Note that there are terms included here that limit your rights, such as warranty disclaimers, limitations of liability, and a mandatory arbitration clause.

You have to be at least 18 years old to use our platform and services.

The person who accepts these terms is the owner of the platform account. If you accepted the terms on behalf of a business entity, the business entity is the owner of the platform account.

We take privacy seriously. Make sure to read our Privacy Policy and Data Processing Agreement. You also need to have a Privacy Policy of your own that you make available to your customers.

Keep your Login Credentials confidential. Let us know if you think someone has gained unauthorized access to your account.

We are a platform provider ONLY. We don’t originate, send, or deliver any communications on your behalf. If you use any of the communication services features on our platform, you are responsible for making sure your communications comply with applicable laws, including but not limited to the Telephone Consumer Protection Act (“TCPA”) and CAN-SPAM Act.

Some features on our platform leverage third-party services. We are not in control of those third-party services, so we’re not liable for problems that arise from them.

By the way, if you have been assigned phone numbers or email addresses to be used through our platform, we might have to release those phone numbers or emails if you pause or delete your account, and the phone numbers or addresses may no longer be available if you reactivate or unpause your account.

There might be content on our platform that was created or provided by third parties. We’re not responsible or liable for that content.

If you customize the platform, make sure your customizations don’t infringe anyone’s intellectual property rights.

If you use more data than what’s contemplated by your pricing plan, you might be required to upgrade your plan.

We make regular updates to our platform, and sometimes those updates might affect the previous mode of operation of the platform.

If you are authorized to resell access to the platform, you can’t advertise prices that are lower than Bigfork SEO; Bigfork CRM; Bigfork Media Marketing, Inc.’s prices. There might be exceptions to this rule by law. We also reserve the right to make exceptions to the rule at our sole discretion, and we can revoke those exceptions at any time.

Do not pretend to be an employee or representative of Bigfork SEO; Bigfork CRM; Bigfork Media Marketing, Inc. when reselling the platform.

Read this list carefully. These are behaviors that we do not tolerate by users of our platform. If you engage in any of these behaviors, we might terminate your platform account.

As a general rule, fees are nonrefundable, and we don’t provide refunds or credits.

Note that some subscription fees require minimum commitments. In those cases, we can’t cancel your subscription until you’ve fulfilled the minimum commitment.

If you decide to pass through any subscription fees to your customers, you cannot mark up the fees.

You’re responsible for taxes related to the platform and transactions you conduct with your customers. You might have to indemnify Bigfork SEO; Bigfork CRM; Bigfork Media Marketing, Inc. if there is a tax issue related to your platform usage.

We might terminate your account if we can’t collect payment from you. 

If you have a payment dispute, let us know right away.

If you’re interested in earning commissions for referring customers to Bigfork SEO; Bigfork CRM; Bigfork Media Marketing, Inc., check out our Affiliate Program.

We own the platform and the content on it. You can use the content for the purpose of making the platform available to you and your customers.

We own our trademarks and service marks.

You own the content that you post on our platform, but you give us permission to use the content.

If the content that you post violates these terms, we will take it down.

You can’t post anything inappropriate or offensive, or materials that infringe someone else’s intellectual property rights

If you give us ideas on how to improve our platform or any other element of our business, then we have your permission to use that idea without compensating you. 

If you think someone is infringing your copyrights, let us know by following the process described in this section.

Any direct damages that Bigfork SEO; Bigfork CRM; Bigfork Media Marketing, Inc. might owe are capped at the amounts you paid us in the three-month period before the act giving rise to the liability.

Bigfork SEO; Bigfork CRM; Bigfork Media Marketing, Inc. is not responsible for any damages that indirectly resulted from an incident 

If you breach these terms, give us inaccurate information, engage in gross negligence or willful misconduct, or if you or your customers violate the law, you might have to indemnify us.

If a third party claims that our platform violates their intellectual property rights, we’ll either (i) obtain the proper licenses so that you can continue using the platform; (ii) modify or replace the platform; or (iii) shut down the platform.

If we have a dispute that can’t be resolved, we will solve it using arbitration.

Make sure you talk to a lawyer to understand this section.

If a term is capitalized in this document, that means it has a specific definition. Here’s the list of definitions for capitalized terms.