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Fill Every Seat with Reputation-Driven Growth
BigFork Bistro Connect helps restaurants grow the smart way—by turning their reputation into their most powerful marketing engine. Instead of spending thousands on ads that come and go, our system builds the kind of local visibility that keeps your tables full week after week.
We start where modern diners make decisions: Google. More than 94% of guests choose where to eat based on online reviews. That’s why BigFork Bistro Connect focuses on boosting your star rating and review volume—the single biggest factor that drives new traffic and higher revenue. When your reviews rise, your restaurant ranks higher in “best near me” searches, attracting more locals ready to dine.
From there, we make every guest interaction effortless. Our AI Voice Assistant answers calls 24/7, books reservations, takes menu orders and captures missed opportunities—even after hours. Online, our AI Chat greets every visitor and turns questions into bookings. Together, they ensure you never miss a guest, day or night.
But we don’t stop at first visits.
Our app-free VIP Loyalty Microsite keeps your best guests coming back more often and spending more per visit—creating the kind of predictable revenue growth every restaurant needs.
Whether you’re a local favorite or an emerging concept, BigFork Bistro Connect delivers measurable results: more 5-star reviews, more new guests, more repeat business.
Here’s how we make it happen:
- Once a guest hits their third visit, they’re already 10× more likely to become a long-time diner.
- Identified VIP guests consistently visit about 20 % more often, and spend roughly 20 % more per visit.
- Across restaurants, ≈ 60 % of sales come from repeat guests—so turning first-timers into returners doesn’t just help, it drives your business.
With BigFork Bistro Connect, your loyalty engine isn’t just a “nice-to-have”—it becomes a core growth lever that amplifies guest frequency, check size, and lifetime value—all without forcing your guests to download another app.
BigForks integrated analytics, spam-proof review tracking, and a fully managed setup, you get a hands-off system that pays for itself in consistent covers and stronger local rankings.
Because in today’s restaurant world, local is where you’re at—and BigFork Bistro Connect makes sure everyone searching nearby sees you first.
Listen to this Chat with Michael, Our 24/7 Host
The Simple System Behind Steady Growth
BigFork Bistro Connect was built for busy restaurant owners who don’t have time to manage marketing — but still want to see measurable, consistent growth.
Every part of the system works together to attract new guests, convert calls and web traffic, and build loyalty that keeps tables full.
How Bistro Connect® Works
1.
Boost Your Reputation
Turn happy guests into 5-star reviewers with branded cards that instantly lift your Google ranking and drive new traffic.
2.
Capture Every Guest Opportunity
Our 24/7 AI Voice and Chat Assistants make sure every call, message, and website visitor turns into a booked guest.
3.
Turn New Guests into Regulars
Your app-free VIP Loyalty Microsite rewards repeat visits, increasing guest frequency by 35% or more.
4.
Protect and Measure Your Reputation
Every review responded to in your brands voice. Built-in Spam Detection filters out fake reviews so your analytics stay accurate and your brand stays protected.
5.
See Your Results in Real Time
Your dashboard tracks every review, ranking, and conversion — giving you clear visibility into your restaurant’s growth.
What People Say About Us
